We went behind the scenes at Northumbria Police's call centre ...
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Sobbing police call handler says 'I did my best' after dad dialled 999 day before being stabbed to death
A Greater Manchester Police call handler sobbed 'I did my best' as she was quizzed abut why she had rated a 999 call 'low risk' from a dad who was killed by a housemate a day later. Samuel Opokiti, ...
A call handler failed to log a 999 call before the teacher took his own life ...
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