Email is a convenient channel for office communication, but its easy availability and frequent use make miscommunication nearly unavoidable. Even the most carefully crafted and well-intentioned ...

Email is a part of our everyday lives and it's been on the technological scene since 1965 when the first electronic message was created at the Massachusetts Institute of Technology. But it's American ...

Small businesses utilize email to correspond with customers, work with business contacts and function internally. Business depends upon these emails, but problems can occur when employees forgo proper ...

Happy Friday might seem like a fun and well intentioned email greeting but here's why it can backfire and what to say instead. The 5 digital etiquette faux pas that really stick in my craw From email ...

Whether we like it or not, responding to emails consumes much of our time on the job. And amid the coronavirus pandemic, when millions of workers are working from home and corresponding by email, it’s ...

Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded “reply all” and SHOUT e-mail blunders persist, but also, Twitter ...