The findings highlight a growing gap between investing in AI tools and preparing employees to use them. Gartner said many ...

Gartner found a major “reinvestment gap” in sales: AI is creating measurable time savings, but most organizations are not channeling that extra capacity into higher-value selling activities. Sales ...

Accelerating levels of cloud adoption are expected as organizations respond to a new business and social dynamics, according to Michael Warrilow, research vice president at Gartner, and this is ...

Microsoft and other technology makers struggling to define new Web services business models have another obstacle: consumer distrust of online authentication systems. A new Gartner study indicates ...

Marketing budgets compose 9.1% of total company revenue this year -- remaining relatively flat but still dipping slightly from the 9.5% reported in 2022, according to Gartner, which released the ...

Gartner surveyed 350 executives at billion-dollar companies already deploying AI agents, automation, and digital twins. Eighty percent cut headcount. Some by as much as 20%. The companies that cut the ...