Small companies use customer satisfaction ratios or scores to track the performance of their customer service departments. They often incorporate scores of competitors to better gauge their customer ...

Map scales close map scaleThe ratio of the length of a feature on a map to the same length in real life. are often written as a ratio, eg 1 : 250,000. They can also be written using measurements, eg 2 ...

How is Sally in your IT department being paid relative to your other IT staff? Are you paying a competitive market wage for a new position in your business? Employers often need to know how one ...

Total margin ratio is found by dividing net income by total revenue, then multiplying by 100. This ratio aids investors in assessing a company's profitability from its total revenues. Using this ratio ...

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...

Lorraine Roberte is an insurance writer for Investopedia. As a personal finance writer, her expertise includes money management and insurance-related topics. She has written hundreds of reviews of ...