NHS Direct saved my life. I was 39 at the time and had a really bad headache. I'd only had it for about 10 minutes but it was incredibly painful and kept getting worse. My wife rang NHS Direct and ...

NHS Direct is proposed in the NHS White Paper. Its aim is "to provide people at home with easier and faster advice and information about health, illness, and the NHS, so that they are better able to ...

Nick Chapman, chief executive of NHS Direct: "The new helpline will be better and more cost effective than NHS Direct" The government has confirmed it is planning to scrap the NHS Direct telephone ...

Joanne Shaw has been appointed as chair of NHS Direct to lead the trust for the next four years. Joanne Shaw has been appointed as chair of NHS Direct to lead the trust for the next four years. Joanne ...

NHS Direct has said that it intends to play a leading role in supporting the health service to "exploit the full potential" of multi-channel, remotely delivered clinical care. In its business plan for ...

NHS Direct is to shut after becoming “a casualty of privatisation”, it was revealed today. The service announced in July it was pulling out of contracts to provide the 111 non-emergency number service ...

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

The coalition government has confirmed plans to scrap the NHS Direct helpline in England and replace it with a cheaper option. People who have used the service have been sending their reaction to the ...