Visits are by appointment only. Please call 413-585-2800 during office hours for an appointment. To speak to a nurse during office hours, call 413-585-2813. After hours, a nurse is available at ...

We found that patients and receptionists in our 15,200-patient practice were irate and unhappy each morning because all appointments were taken by 8.30am. A review of our appointment system showed ...

Objective To compare the workloads of general practitioners and nurses and costs of patient care for nurse telephone triage and standard management of requests for same day appointments in routine ...