To automatically open Word files in OpenOffice, change the default program to OpenOffice on either Windows 8 or Windows 7 workstations.

You can open or import a surprising number of file formats into Microsoft Word. Not to be confused with file formatting, which—in most programs—refers to the design of a page, file formats are ...

In part three, you're finally ready to use the data you exported from Outlook to Excel, to create a mail merge with a Word document.