This post is in response to The Benefits of Humor in Therapy By Samuel L. Pauker, M.D., and Miriam Arond Humor is part of the universal human experience and can be a key resource in psychotherapy. A ...

Sometimes less is more, at least when it comes to building rapport during interviews. That's according to new research which reveals that verbal interviewing techniques have a greater impact than ...

Building rapport is a concept that is vital to sales and effective team building. But as a concept, it can be hard to understand because we tend to focus on the wrong parts of what we think are ...

Conventional wisdom and long-standing apparent research like NLP (neuro-linguistic programming) and Dale Carnegie’s book How to Win Friends and Influence People, would have us believe that building ...