(NYSE: RNG) today announced the expansion of AIR Pro™ to deliver agentic AI capabilities across the RingCentral customer ...

VoIP, or voice over internet protocol, is quickly becoming an essential tool for conducting business today. That’s especially true now, in the wake of a pandemic that sent millions of workers and ...

The contact center vendor expands AIR Pro with autonomous agents, intelligent handoffs and workflow automation aimed at end-to-end resolution.

Last week RingCentral held its analyst event (still virtual). As part of that event, RingCentral discussed their partnerships with both premises PBX vendors and global service providers (GSPs). What ...

This week at Enterprise Connect, the annual enterprise communications and collaboration conference, there was a slew of new announcements that promise to change the future of work. RingCentral, a ...