Earlier this year, Capital One’s acquisition of ING Direct was approved and finalized. Consumerism Commentary readers responded, for the most part, by stating they plan on closing their ING Direct ...

NEW YORK — ING Direct USA, the online bank recently acquired by Capital One Financial Corp. (COF), is exiting from the wholesale mortgage business. In notices sent to partners this week, ING said it ...

Ever since the Federal Reserve approved Capital One’s takeover of ING Direct, customers have feared that their beloved bright-orange online bank would change. Turns out they were right to be scared, ...

Capital One recently completed the acquisition of ING Direct USA from the ING Groep. The $9 billion deal, which includes $6.3 billion in cash and 54 million shares, will provide Capital One access to ...

Mobile plays a key role for ING Direct Canada because it has no physical locations. To meet the needs of its customers, the online bank recently launched Orange Snapshot, which is a Facebook app ...

Arkadi Kuhlman, Chairman, President and CEO of ING DIRECT USA bank, standing on his motorcycle (Harley-Davidson) in the lobby of their headquarters in Wilmington, DE.Chris Mueller / Redux for TIME ...

ING Direct wanted to get into the heads of customers, so the bank started a data-collection initiative to gain a deeper understanding of how it was interacting with customers. Now, years later, ING ...

ING Direct’s mobile banking and investing system went live in July on the iPhone and other devices, and its early success has helped to reaffirm the bank’s decision not to build physical banks, its ...

From the street, the new San Francisco location of the Internet banking giant ING Direct U.S.A. does not look like a place where financial transactions are made. The three-story glass-and-steel ...

E.piphany, a leading provider of customer relationship management (CRM) solutions for consumer-oriented businesses, today announced that ING DIRECT, an industry leader in banking, has generated more ...

Capital One Financial (COF) is putting its own mark on ING Direct, the online bank it bought earlier this year. Processing Content The $302 billion-asset bank holding company based in McLean, Va., on ...