The Seattle Times has been investigating Seattle's 911 medical system and ambulance service. Here's what you should know ...
A growing number of EMS calls routed to a contractor-run nurse line are not subject to response-time standards, prompting ...
A Seattle woman waited more than 10 hours for a nurse-ordered ambulance, raising concerns about the city’s 911 nurse triage system and response standards.
Her calls were routed into Seattle's nurse-navigation line, where a nurse ultimately requested an ambulance through American Medical Response (AMR). That crew later reported "patient not found" and ...
Uber drivers can sometimes reach patients quicker than ambulance crews can, Seattle Fire Lt. Charles Hubschman, a 911 dispatcher, said.
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