Southwest Airlines said it would refine its boarding and baggage policies after some early complaints from customers in the wake of sweeping changes in January.

The famous numbered metal stanchions that for decades defined Southwest Airlines’ unique boarding process are coming down as the Dallas-based carrier laid out the final plans for a new boarding ...

A boarding pass contains a lot more information than just your gate and seat number. Boarding passes include codes that identify details about passengers and their itineraries. These include unique ...