Sprint says it's eliminating about 800 customer service jobs because fewer people are calling its centers. With growth in other parts of the business, Sprint says it expects the company's work force ...

NEW YORK -- Sprint is eliminating about 800 customer service jobs because fewer people are calling its centers, the company said Tuesday. With growth in other parts of the business, however, Sprint ...

The two companies announce a deal that builds on an existing alliance, as Big Blue takes over the management of several Sprint call centers. Marguerite Reardon started as a CNET News reporter in 2004, ...

Automating customer service has been a goal for businesses for decades. It makes good financial sense -- every employee is a recurring expense on the books, so a digital solution that provides ...

Just last year in this same report, Sprint was second behind Verizon Wireless, and this year they’ve fallen to dead last in Consumer Reports’ annual wireless service ratings. Sprint has said that ...

i work for sprint care THANK GOD! I work for sprint care and I'm so excited that they are doing away w/the frequent callers. this was the best thing that ever could of happened! and let me tell you ...

OVERLAND PARK, Kan.--(BUSINESS WIRE)--Sprint (NYSE:S) today turned on 4G LTE service in 34 more markets, featuring an enhanced customer experience that provides faster data speeds in more places where ...