Royal Caribbean reveals Points Choice, a major new loyalty system linking Royal, Celebrity, and Silversea with fresh perks and big changes for cruisers.

Carnival Cruise Line just made big changes to its loyalty program, moving from lifetime status to just two years. Carnival Cruise Line, part of the Carnival Corporation family of cruise brands, is ...

Hotel loyalty is evolving from a points program into a personalized, experience-led, AI-powered ecosystem and the brands that embrace this shift will unlock deeper engagement, stronger direct bookings ...

S&P Global Mobility is sharing the winners of its 30th annual Automotive Loyalty Awards. There are no big surprises with ...

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Traditional travel loyalty program perks, such as points and elite status, are becoming less influential in maximizing a guest’s experience. Travelers increasingly prefer personalized experiences and ...

Brands like Nittany MinitMart, Quality Oil and Weigel's are moving beyond a one-size-fits-all approach. Earlier this year, Quality Oil Co., which owns and operates three convenience retail brands, ...

Photo Credit: A view from a bath at a remote tented hideouts of Zannier Hotels Sonop in Namibia, now bookable via Hyatt's loyalty program and Mr & Mrs Smith. Source: Hyatt. Hyatt Hotel loyalty ...

Ensuring that loyal passengers feel valued by their favorite cruise line continues to be a struggle for Carnival Cruise Line.

Brand loyalty in the automotive segment often takes decades to establish. After all, car purchases are one of the most significant financial decisions many of us make and are not to be taken lightly.