Affinity Bias: We all have a natural tendency to gravitate toward people similar to us in terms of race, ethnicity, gender, age and lifestyle. This unconscious bias can lead us to hire people who look ...

Unconscious health bias is a term that might sound complex, but it represents something many of us encounter daily without even realizing it. It refers to the subtle, often unnoticed attitudes and ...

In a world where things move a mile a minute, our brains are often tasked with processing large amounts of information within limited windows of time. When work requires that we multitask, under ...

Increasing awareness isn’t enough. Teach people to manage their biases, change their behavior, and track their progress. by Francesca Gino and Katherine Coffman Across the globe, in response to public ...

In the intricate world of health care, where every choice can mean the difference between life and death, an unseen force quietly influences outcomes: unconscious health bias. This subtle yet powerful ...

Implicit bias is a term that’s being used with increasing frequency, and you may nod your head when you hear it but not fully understand it. So, what is implicit bias, exactly? Psychologists define it ...

How do you defeat unconscious bias? First, you need to know what it is. Unconscious bias (also known as implicit bias) refers to unconscious forms of discrimination and stereotyping based on race, ...

Beneath every effective diversity, equity and inclusion strategy is an acute sense of uncovering the things that aren’t immediately obvious. These forces lurk in the minute details, biases, ...

“Bias” is the word of the hour. Today, we are acutely aware of an especially pernicious form of bias: that which is unconscious, unintentional and implicit, perpetrated by those who deny that they ...

Bias is often thought of in the context of HR and staffing, but unconscious biases in customer service interactions can negatively affect your brand and thwart longer-term customer relationships.

Bill Michael was so close to making a good point. The now-former UK chair of KPMG made headlines around the world in February when he was forced to resign after telling more than 500 of his employees ...