Once viewed as cost centers focused solely on efficiency, contact centers are now emerging as pivotal value centers that enhance brand loyalty and lifetime customer value. Is AI helping? You bet.

2021/22 stats: 27.1 ppg, 13.8 rpg, 7.9 apg, 58.3 FG%, 33.7 3P% Jokic’s immense value was put to the ultimate test when he propped up a team of mostly role players this season to nearly 50 wins in a ...

As we prepare for a future with more caregivers and more complex patient needs, let’s commit to valuing the care that happens outside hospitals just as much as the care within them. The new Blueprint ...

Federally qualified health centers, long accustomed to getting by on volume-based public insurance reimbursements and government support, are experimenting with value-based care. Modernizing may be ...

Power shortages are making it more difficult than ever to accurately value potential data center sites, creating significant risk for developers as they scramble for the land needed to meet a record ...

Larragem Raines, MS, of the Center for Innovation & Value Research, discusses the organization's major depressive disorder (MDD) open-source value model, dynamic pricing, and the future role of ...

1. Understand case volume and physician employment trends. Physician employment may disproportionately affect centers with high non-owner case volumes, said Jason Ruchaber, CFA, ASA, partner at ...