On Wednesday, Salesforce (NYSE: CRM) turned in solid results for its fiscal 2025 fourth quarter and issued conservative guidance as it looks toward agentic artificial intelligence (AI) to be its ...

Salesforce added two new faces to its board of directors as the enterprise software company looks to beef up its technical ...

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Though agentic AI offers a lot of promise, poor performance, high costs, and unclear value could lead to projects being ...

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

Like many other AI agents -- an often more capable and autonomous assistant, compared to a chatbot -- Zoom's newly upgraded ...

Listen to any Salesforce earnings call, and you'll hear Benioff talk a lot about this concept of Agentforce and agentic AI. On today's show, my colleague Dylan Lewis catches up with Benioff.

At AWS Summit, Deepak Singh, VP of developer agents and experiences at AWS, spoke with ZDNET about how agentic AI will bring ...

Informatica offers Salesforce a more comprehensive data management solution to enhance its own, which is largely focused on apps and its new agentic AI solutions.

With help from Salesforce, a new AI tool will put this data to work. The agentic AI will generate summaries of coaching sessions, identify focus areas and trends, and recommend next steps ...

On Wednesday, Salesforce (NYSE: CRM) turned in solid results for its fiscal 2025 fourth quarter and issued conservative guidance as it looks toward agentic artificial intelligence (AI) to be its ...