A Seattle woman waited more than 10 hours for a nurse-ordered ambulance, raising concerns about the city’s 911 nurse triage system and response standards.

OSHTEMO, Mich. — Life EMS Ambulance's Camp 911 hosts interactive experience for kids to learn about safety and how to react in emergencies. Kids from ages 9 through 11 were welcomed to the Oshtemo ...

A growing number of EMS calls routed to a contractor-run nurse line are not subject to response-time standards, prompting ...

Seattle's mayor declined to comment on the specifics of a Seattle Times investigation. A council member said his committee ...

WASHINGTON, D.C. — When you call 911, you’re not thinking about how much a medical emergency could cost you. “I knew that ambulances could be expensive. I had no idea that they could be this expensive ...

The Seattle Times has been investigating Seattle's 911 medical system and ambulance service. Here's what you should know ...

EVERETT — Nurses can now help 911 callers in Snohomish County without an emergency room visit. Snohomish County 911 received almost 111,500 fire and emergency medical calls last year. And often, the ...

Holyoke residents may experience faster response times from emergency services after a new ambulance center opens later this month. “This will bring about a shorter response time, which is good news ...