When you put patients first, everything else follows: trust, reputation, loyalty, team morale, and ultimately sustainable growth. A practice built on empathy, communication, innovation and patient ...

Improving the patient experience is one of the top concerns for healthcare leaders, and technology investments are often made with the patient in mind. The COVID-19 pandemic has highlighted several ...

Forbes contributors publish independent expert analyses and insights. Michael L. Millenson writes about healthcare as a skeptical optimist. Patient activists and supporters display the personal ...