One useful way to think about the AI economy is not as a bubble inflated by speculation, but as a self-sustaining engine that ...

We build teams with unlimited PTO and wellness perks but never take them ourselves. What if leadership stopped skipping over ...

In addition to the new agents, Zendesk is also rolling out new analytics capabilities, intended to help administrators better understand instances in which an agent makes a mistake. These capabilities ...

In other words, heat makes you clumsy and inattentive, and you might be more likely to, say, trip over an office chair you ...

Scaling shouldn’t mean doing more of everything. Rather, it should involve leveraging systems that do the heavy lifting. A ...

If you’re serious about building a business, add this powerful social media tool to your arsenal.

The hype is loud. Some of it’s deserved, some of it is smoke. The reality is that AI video editing is already reshaping how ...

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

The Ferrari Elettrica is expected to cost at least $580,400. Meanwhile, Lamborghini plans its debut EV for 2029.

When you become a PBC, your purpose becomes part of your governance. You have to report on it. You have to track it. You have ...

The Lollapalooza-inspired women’s track meet Athlos returns with athlete owners and competition from another upstart league.

Starbucks offers a modern version. Built on cafés, it realized growth couldn’t come from storefronts alone. By expanding into ...