ServiceNow NOW shares have plunged 29.9% in the past year, underperforming the Zacks Computer and Technology sector’s ...

Why businesses are turning to unified ITSM platforms to standardize change management and maintain continuous compliance ...

GUEST OPINION: Choosing an ITSM platform can feel a bit like choosing a long-term partner: you’re not just buying features, you’re committing to a way of working. When people ask “what’s the best ITSM ...

Despite its flaws, Teams has managed to crawl up to 320 million monthly active users, in a metric shared by Microsoft in late ...

The acquisition could help enterprises push analytics and AI projects into production faster while acting as the missing ...

Windows 10 is no longer going to receive free security updates in the future, but that doesn't mean you have to update to ...

Announcing Microsoft Defender Experts Suite, a integrated set of expert-led services that helps security teams keep pace with ...

There are lots of things that have gone viral, for all sorts of different reasons. The latest viral craze struck after a developer released a tool to strip Windows of its AI capabilities, and X is ...

Microsoft has released one of its most detailed looks yet at how people use Copilot — and the results suggest the AI assistant plays different roles depending on time of day and the device. In a new ...

Compare and discover the best workload management tools like ClickUp and Teamwork.com for balancing team capacity and tracking utilization.

The criticisms aimed at the technology — the lack of reliability, data leakage, inconsistency — offer a playbook for growing a business that competes with rival companies that leverage AI.