Plus-sized flyers are facing additional fees and claim discrimination after Southwest Airlines introduced a controversial new seating policy.

Erika, a self-professed frequent flyer, was allegedly subjected to size-discrimination by a Southwest gate agent, who tried ...

Southwest Airlines is facing backlash after introducing another new policy months after taking away open seating.

Reserved seating has begun on Southwest Airlines — a lesson on what happens when a company decides that something iconic might be outdated.

Southwest Airlines, under increasing pressure and stung by customer rebukes about its new assigned seating policy, is doing something about it. In a letter to customers from executive vice president ...

Southwest Airlines said it would improve how boarding groups and overhead bin space are managed on its flights as the airline continues to hear feedback from passengers about its change to assigned ...

Southwest Airlines, under increasing pressure and stung by customer rebukes about its new assigned seating policy, is doing something about it. In a letter to customers from Executive Vice President ...

Southwest Airlines is officially moving to assigned seating, a major departure from the "open seating" brand that defined the airline for decades. Travel expert and author Brandon Blewett joins the ...

The Supreme Court on Monday turned away Boeing’s attempt to stave off a lawsuit over its 737 Max aircraft brought by the Southwest Airlines pilot union. In a brief order without any noted dissents, ...

Washington, D.C.-area resident Brad Todd was stunned when a Southwest Airlines flight attendant barred him from switching seats on a mostly empty flight from Kansas City to Reagan National Airport on ...