A surprising inflight instruction has travelers questioning whether the trusty seat-back pocket is still fair game. Experts say the answer isn’t so simple.

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Southwest Airlines' new baggage and boarding policies are off to a problematic start ...

Southwest Airlines said tweaks to its boarding process and new overhead bins should make trips smoother for passengers.

Southwest Airlines needs to do some major damage control to "win back" the hearts of formerly loyal passengers who feel ...

Southwest Airlines is adjusting its new boarding process after passenger complaints about overhead bin space. The airline is installing larger overhead bins on its aircraft to increase carry-on ...

There are a few changes coming to Southwest Airlines. The company is revamping its boarding process to improve traffic flow.

A woman who attempted to skip the line for elite status customers was turned away by a gate agent, leaving both fellow passengers and social media users profoundly satisfied. According to the post, ...

*Southwest Airlines finds itself navigating a turbulent transition after scrapping the open seating policy it maintained for 58 years in favor of an assigned seating model. The overhaul has generated ...