Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through ...

Kady Chrystelle vented about her experience with a UK-based hairdresser in a now-viral TikTok video. She shared several clips ...

As we continue to explore how AI can enhance customer experience (CX), it’s essential to examine how different generations, ...

Think status go, rather than status quo. It goes without saying that customers are the lifeblood of any company ...

A Starbucks customer trying to get a sandwich from DoorDash was disappointed in what she got instead of what she expected.

The SSA announced plans in late February to eliminate about 7,000 jobs — 12.3 percent of the current staff — as part of a ...

Look for a modern fuel risk management solution that goes beyond traditional customer service such as by delivering 24/7 ...

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and ...

Jackson National Life Insurance Company® (Jackson®), the main operating subsidiary of Jackson Financial Inc.1 (NYSE: JXN), ...

PROVO, Utah, March 06, 2025 (GLOBE NEWSWIRE) -- Ambia Energy's Mason Boddy has won a Gold Stevie Award in the National Sales ...

DBS said last week that it may not renew 4,000 contract and temporary jobs over the next three years due to artificial ...

PPO officials discounted reports that hires must "pledge" their loyalties to Trump but did confirm that "loyalty" is measured ...