Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through ...

Kady Chrystelle vented about her experience with a UK-based hairdresser in a now-viral TikTok video. She shared several clips ...

As we continue to explore how AI can enhance customer experience (CX), it’s essential to examine how different generations, ...

Think status go, rather than status quo. It goes without saying that customers are the lifeblood of any company ...

A Starbucks customer trying to get a sandwich from DoorDash was disappointed in what she got instead of what she expected.

The SSA announced plans in late February to eliminate about 7,000 jobs — 12.3 percent of the current staff — as part of a ...

Look for a modern fuel risk management solution that goes beyond traditional customer service such as by delivering 24/7 ...

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and ...

Jackson National Life Insurance Company® (Jackson®), the main operating subsidiary of Jackson Financial Inc.1 (NYSE: JXN), ...

Call 1-855-236-1028 for prompt assistance from Delta customer service Keep this number handy for quick access anytime you ...

PROVO, Utah, March 06, 2025 (GLOBE NEWSWIRE) -- Ambia Energy's Mason Boddy has won a Gold Stevie Award in the National Sales ...

New Jersey Transit is moving to improve the commuter experience at major transit hubs after battling rider criticism over its ...