This is the shocking story of Celebrity Cruises and a denied boarding incident — a mistake a couple says cost them nearly $16 ...

While boarding a recent United Airlines flight to Mexico, Fred Glatz accidentally handed over his wife’s boarding pass. He says the agent pointed out the mistake but waved him onto the plane without ...

Would Norwegian Cruise Line ban a passenger just for complaining about itinerary changes? The answer likely depends on how the passenger delivers their grievance. One former NCL customer recently ...

Like every savvy traveler, Kathy Mason inspected her recent rental car very carefully before driving it off the lot. The vehicle had no visible damage, and she says she returned it in the same ...

While boarding a recent United Airlines flight to Mexico, Fred Glatz accidentally handed over his wife’s boarding pass. He says the agent pointed out the mistake but waved him onto the plane without ...