As artificial intelligence (AI) reshapes the global business landscape, Dan O’Donnell, a veteran digital strategist and ...

A Michael Page report reveals India's lead in GenAI adoption, yet a preparedness gap exists, fueling job security concerns.

TELUS International's shift to AI fails to boost financials. Learn more about TIXT stock here and why it remains a Sell.

With persistent skills shortages, South African organisations are being forced to rethink traditional talent strategies.

Telemarketing, a conventional sales channel, faces substantial challenges, such as a persistent attrition of qualified ...

Opinion: Whistleblower Partners' Poppy Alexander says offering protections for people willing to speak up about problems in ...

The nonprofit's gen AI tool gives aid workers evidence-based solutions to issues in the field, allowing for fast ...

The new study finds that despite rapid adoption, AI chatbots provide only modest productivity gains—saving about 3% of work ...

For the past several weeks, headlines have been screaming about the looming threat and potential impact of U.S. import ...

The newly introduced projects are designed to improve decision-making, service delivery, and operational efficiency across ...

As the promise of AI to rapidly reshape industries intensifies, the gap between having an understanding of AI capabilities and the skills to implement AI solutions continues to widen. This divide is ...

The primary risk that comes from working with vendors who use AI systems involves handling sensitive data and ensuring it's ...