For example, our patients express anger in myriad ways. They may declare their rage or apologize for it. Sometimes, they express it nonverbally by breaking eye contact or furrowing their brow.

Patient Anger. Patient and family complaints have been increasing since the ill-conceived staff downsizing and restructuring of the mid-1990s (Shindul-Rothschild, Berry, & Long-Middleton, 1996).

Anger is also felt physically. As my patient said, “I feel my body tense up, my head burn, my heart pound, my breathing get heavy. ... See anger as communication.

Medical receptionists are happy to help patients with their appointments but generally have little control over the wide range of issues that anger patients, such as fees for parking, or doctors ...

Patients who are denied claims appeals have few avenues of legal redress after the insurer’s own process. Federal law for employer-sponsored plans limits damages to the amount of a denied claim ...

Patients often believe that since I’m part of the health-care system, I would know. ... matters for how it lays bare Americans’ deep-seated anger toward health care.

BIRMINGHAM, Ala. (AP) — Tory Beasley had dreamed of having three kids, and she and her husband turned to IVF after struggling with infertility. She was scheduled for an embryo transfer next week ...

Patient groups reacted with anger today as health chiefs blocked NHS patients from getting a breakthrough Alzheimer's drug proven to tackle the devastating disease. Donanemab has been hailed as 'a ...

Patients' anger at latest NHS dentist prices hikes as 40,000 people sign Mirror petition The British Dental Association has released new analysis showing how struggling that from next week, ...

Decreasing Patient Anger While remaining calm and speaking softly, help the patient to discover why he or she is angry. Validate the patient's complaint ("I can see why you are upset") and then ...

Killing of UnitedHealthcare exec ignites patient anger over insurance. By Stephanie Kelly and Julie Steenhuysen. December 9, 2024 7:15 PM UTC Updated December 11, 2024 Flags ...