The Pension Fund Regulatory and Development Authority (PFRDA) has issued detailed guidelines on onboarding of new subscribers under the National Pension System (NPS) and released a new subscriber ...

In a scathing new report released Tuesday, the auditor general found Canada Revenue Agency contact centres are repeatedly failing to answer calls in a timely manner — and when agents do connect to a ...

Canada’s auditor general has recommended that the Canada Revenue Agency “align staffing levels with call volumes” to reduce wait times at its beleaguered call centres. Auditor General Karen Hogan made ...

OTTAWA — After a damning auditor general’s report revealed the Canada Revenue Agency is missing its own targets for answering Canadians’ calls and providing inaccurate information to those who do get ...

The Pension Fund Regulatory and Development Authority (PFRDA) has released a fresh set of guidelines detailing how subscribers can register for the National Pension System (NPS) through Points of ...

4:32 Parliament erupts in cheers when Liberal minister asks about CRA wait times Two senior officials working at the Canada Revenue Agency say the agency surpassed its target for answering more calls ...

Two senior officials working at the Canada Revenue Agency say the agency surpassed its target for answering more calls from Canadians ahead of schedule. On Sept. 2, Finance Minister François-Philippe ...

Food delivery platform Zomato and HDFC Pension have jointly introduced the ‘NPS Platform Workers Model’, a new retirement savings initiative targeting gig workers. The program was formally launched on ...

Currently, insurance companies, mutual funds and entities regulated by PFRDA hawk pension plans. Besides, EPFO manages Employees Pension Scheme, each with their own management, investment & cost ...

The Canada Revenue Agency could not always justify why it audited certain charities for potential terrorism links, raising the possibility that its decisions "are driven by bias and discrimination," ...

The Communications Regulatory Authority (CRA), in collaboration with the International Telecommunication Union (ITU), held a specialised workshop for its staff on ‘Instruction and Knowledge Building ...