Plus-sized flyers are facing additional fees and claim discrimination after Southwest Airlines introduced a controversial new seating policy.

Erika, a self-professed frequent flyer, was allegedly subjected to size-discrimination by a Southwest gate agent, who tried ...

Southwest Airlines is facing backlash after introducing another new policy months after taking away open seating.

Southwest says it plans to work out the kinks in its new policies, but passengers say they're losing patience.

Southwest Airlines is the largest carrier in the US by passenger volume. For decades, Southwest stuck to its strategy of streamlining airline operations to maintain lower unit costs than its ...