The incident took place on a flight from Houston to Dallas on March 10 ...

A taser was discovered aboard a Southwest Airlines plane at Houston’s William P. Hobby Airport, prompting passengers to be ...

A surprising inflight instruction has travelers questioning whether the trusty seat-back pocket is still fair game. Experts ...

After a backlash over Southwest's newly assigned seating system, its new 'customer of size' policy might be next ...

The board-by-group method isn't the most efficient way for passengers to get on a plane, but it does earn the airlines some extra cash.

(NEXSTAR) – Southwest Airlines is “refining” a few aspects of its new seating policy amid a less-than-enthusiastic reception from both customers and crew members.

*Southwest Airlines finds itself navigating a turbulent transition after scrapping the open seating policy it maintained for 58 years in favor of an assigned seating model. The overhaul has generated ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Southwest Airlines' new baggage and boarding policies are off to a problematic start ...

No one wants to be stuck in the airport, as long lines, delayed flights, and frustrated passengers can make even the shortest trip feel much longer. Despite security tech projects that could change ...

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(NEXSTAR) – Southwest Airlines rolled out major changes last week, ditching its longstanding open seating policy and unveiling a new boarding process. As I waited for my turn to board a Southwest ...