The incident took place on a flight from Houston to Dallas on March 10 ...

A taser was discovered aboard a Southwest Airlines plane at Houston’s William P. Hobby Airport, prompting passengers to be ...

A surprising inflight instruction has travelers questioning whether the trusty seat-back pocket is still fair game. Experts ...

After a backlash over Southwest's newly assigned seating system, its new 'customer of size' policy might be next ...

The board-by-group method isn't the most efficient way for passengers to get on a plane, but it does earn the airlines some extra cash.

(NEXSTAR) – Southwest Airlines is “refining” a few aspects of its new seating policy amid a less-than-enthusiastic reception from both customers and crew members.

Of course, Southwest Airlines has one of the most loyal groups of customers of any airline. That’s largely because, for decades, the company operated on a business model that defied almost every ...

*Southwest Airlines finds itself navigating a turbulent transition after scrapping the open seating policy it maintained for 58 years in favor of an assigned seating model. The overhaul has generated ...

Get ready to see a new addition to the list of “Things Named for Donald Trump,” this time in the commercial aviation sector. Early this month, various media outlets reported that Trump told Senate ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Southwest Airlines' new baggage and boarding policies are off to a problematic start ...

A woman who attempted to skip the line for elite status customers was turned away by a gate agent, leaving both fellow passengers and social media users profoundly satisfied. According to the post, ...