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Agentic AI doesn’t spell the end of human call centre workers, says Salesforce By Christopher TredgerJohannesburg, 21 Jul 2025Linda Saunders, country manager and senior director of Solution ...
Adopters of AI agents should be wary of risky ways in which these bots could veer off their objectives. The principal-agency ...
People have worried that computers will take their jobs for at least a decade, but those fears have felt more realistic than ...
A. The newest, top achieving Agenblazer status is now at Level 3 and it’s appropriately named Legend. To complete the ...
Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
Discover why HubSpot's multi-hub CRM platform, AI-driven innovation, and strong growth potential position it as a top choice ...
Darren Kimura is an experienced entrepreneur, inventor, and investor, currently serving as President & CEO of AI Squared.
Founded in 1993, The Motley Fool is a financial services company dedicated to making the world smarter, happier, and richer.
These unexpected changes are reshaping the future of work.
The company wants users to see Slack as a ‘work operating system,’ says Chief Product officer Rob Seaman. He offered a look ...
Nvidia founder and CEO Jensen Huang has been active on the government relations and lobbying front, and now he’s got ...
Anthropic, MaintainX and Persona are just some of the startups to make CRN’s list of the 10 hottest Software-as-a-Service ...
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