News

The global CRM firm suggests this emerging technology handles routine queries, allowing human workers to focus on complex, ...
Salesforce added two new faces to its board of directors as the enterprise software company looks to beef up its technical ...
Adopters of AI agents should be wary of risky ways in which these bots could veer off their objectives. The principal-agency ...
Like many other AI agents -- an often more capable and autonomous assistant, compared to a chatbot -- Zoom's newly upgraded ...
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
The news arrives at a time when employers are facing growing pressure to onboard AI agents -- and also a dizzying variety of ...
Student success nonprofit InsideTrack has joined Salesforce Accelerator – Agents for Impact, a Salesforce initiative ...
Coupled with demographic shifts and broader technology adoption, this next phase of work is leading to a revaluation of the ...
AWS’ AI Agent Marketplace and Amazon Bedrock AgentCore for agentic AI will boost customer and partner sales via the new cloud ...
Agentic AI is a type of artificial intelligence that can operate independently with minimal or no human supervision. It’s ...
Zoom Communications, Inc. (NASDAQ: ZM) today delivered new agentic AI capabilities to help users complete tasks across ...