Companies can still legally require that customers cancel memberships or subscriptions by phone, even as they permit signing ...

The FTC's rule to make canceling subscriptions as easy as they were to sign up was blocked just days before it was set to go ...

A “click-to-cancel” rule, which would have made it easier for consumers to end unwanted subscriptions, has been blocked by a federal appeals court days before it was set to go into effect. But there ...

The U.S. Court of Appeals for the Eighth Circuit on July 2 issued a decision vacating the Federal Trade Commission’s (FTC) revised Negative ...

Just days before it was set to take effect, the U.S. Court of Appeals for the Eighth Circuit struck down the Federal Trade Commission’s (FTC) much anticipated “Click-to-Cancel Rule” (the “Rule”), ...

Two senators introduced a bipartisan bill to create new rules for subscription-based businesses, aiming to increase ...

Companies can still legally require that customers cancel memberships or subscriptions by phone, even as they permit signing up, enrolling, and paying bills online.

Consumers like Mery Moncada are all too familiar with the ease of signing up for services like Spotify, Netflix, and Disney, only to face a labyrinthine process when attempting to cancel. This ...

A federal appeals court strikes down FTC rule that would have forced companies to offer easy online cancellations. Consumers ...

NBCUniversal will pay $3.6 million to settle a lawsuit accusing it of failing to provide users an easy mechanism to cancel ...

U.S. Senators John Fetterman (D-PA) and Chris Van Hollen (D-MD) have reintroduced the Consumer Online Payment Transparency ...

Consumers view disputed payments as a viable refund alternative, according to a survey that arrived with the demise of a federal “click-to-cancel” rule.