Alorica has laid off around 440 employees in Uruguay following the termination of its contract with U.S. telecom giant Verizon.

Uruguay’s service exports are gaining steady momentum, nearing $7 billion in 2024, driven by robust performance in tourism, IT, and business services.

The Mexican government is pursuing legislation that would require digital platforms—such as Uber, Amazon, and similar services—to provide tax authorities with direct, real-time access to their ...

Medellín had already established itself as a growing tech hub when the COVID-19 pandemic hit in 2020 and killed much of the city’s momentum in attracting U.S. business attention. It wasn’t down for ...

Chile and Brazil are the most innovative countries in Latin America, positioning them well for future growth, according to the Global Innovation Index (GII) 2025 published by the World Intellectual ...

The past few years revealed the fragility of long-distance supply chains, as pandemic lockdowns, geopolitical tensions and trade conflicts spurred a “massive shift” in global logistics. Companies and ...

US online retail giant Amazon has invested $25 million in Rappi, one of Latin America’s fastest-growing last-mile delivery startups—a move widely seen as a strategic challenge to MercadoLibre, the ...

Latin America is witnessing a rise in remittances from the United States, Bloomberg reports, attributing the surge to ...

Compete Caribbean has announced the appointment of Kayla S. Grant as its new Executive Director. Grant, who has worked with ...

India's CX industry is losing jobs as customer services providers are adopting AI-power platforms in the name of streamlining ...

Costa Ricans have more economic freedom than any other in Latin America, according to Economic Freedom of the World 2025 ...

Camila Ferreira, a Brazilian-born executive with global leadership experience in customer experience and operations, will ...