Uruguay’s service exports are gaining steady momentum, nearing $7 billion in 2024, driven by robust performance in tourism, IT, and business services.

Alorica has laid off around 440 employees in Uruguay following the termination of its contract with U.S. telecom giant Verizon.

Latin America is witnessing a rise in remittances from the United States, Bloomberg reports, attributing the surge to ...

Compete Caribbean has announced the appointment of Kayla S. Grant as its new Executive Director. Grant, who has worked with ...

Shifting visa rules, evolving legal frameworks, rising compliance demands, and fresh investment opportunities will all be on ...

India's CX industry is losing jobs as customer services providers are adopting AI-power platforms in the name of streamlining ...

Mexico is pursuing legislation that would require digital platforms to provide tax authorities with direct access to their operational and transactional data.

Costa Ricans have more economic freedom than any other in Latin America, according to Economic Freedom of the World 2025 ...

The past few years revealed the fragility of long-distance supply chains, as pandemic lockdowns, geopolitical tensions and trade conflicts spurred a “massive shift” in global logistics. Companies and ...

Camila Ferreira, a Brazilian-born executive with global leadership experience in customer experience and operations, will ...